B2B Info Center

Implementing an order management system that enhances the speed of your product shipments is crucial for maintaining a dedicated business customer base. In today's dynamic environment, B2B customers demand rapid product delivery to meet their own client expectations. They also seek the convenience of ordering at their discretion and accessing their accounts to track shipments and inventory status. Achieving this requires seamless communication with your fulfillment center. Without consistent communication, your warehouse operations can easily encounter missteps.

It's no wonder many people choose to be on the wholesale side when considering the thrill of selling tens, hundreds, or even thousands of items with one transaction. On the other hand, wholesale order management can be complex if you don't have the right tools and procedures in place.

Here are some things you can do to ensure that nothing interferes with the excitement of landing those big orders:

In the fast-paced world of B2B commerce, businesses are expected to operate seamlessly around the clock. Wholesale buyers demand the ability to place orders and receive answers to their inquiries at any hour. If your operations aren't supported by robust B2B order management software that ensures 24/7 functionality, it's time to make a change.

To remain competitive and successful, buyers need effortless access to product information. A B2B eCommerce platform equips them to independently place orders and handle account inquiries, providing the essential tools they need to excel.

An excellent order processing system builds accuracy for your wholesale business in many ways. Data management and entry, customer communication and service, and inventory integration increase accuracy with a good order processing system. Since order processing includes customer information, inventory management, and accounting systems, it is imperative that your order processing software integrate with your accounting software, like QuickBooks.

Discovering a cost-effective solution for efficient B2B eCommerce management is a significant advantage for any business. A platform that streamlines management boosts sales and simplifies operations is even more beneficial. By simplifying B2B eCommerce, companies can enhance their profitability.

Order processing software is a software system designed specifically to save businesses time in a significant part of the sales process: the order process. With proper online order software, your business can enjoy the following seven benefits to boost profits and customer service. 

Wholesale eCommerce is a boon to both buyers and sellers. It allows big orders to be processed without waiting for sales appointments or even sticking to normal business hours. These things make it a great tool for serving B2B customers with a just-in-time ordering philosophy or simply in different time zones. It's also great for customers who order on a recurring basis and want to complete transactions as quickly as possible.

For small to medium-sized businesses, there's a likelihood that QuickBooks is your go-to for accounting processes. It's the top choice for SMB accounting in 124 countries, and for good reason. As the industry standard, every bookkeeper and CPA knows it inside out, expertly using its software to craft detailed reports that encapsulate financial data. Whether you rely on part-time financial consultants, fully outsourced accounting firms, or an in-house finance team, QuickBooks efficiently manages all your accounting needs, supporting your business growth and market expansion.

Business owners do not want to think about returns and refunds, and for good reason. Not only can processing high numbers of product returns and refunds become extremely time-consuming, but it can also be very costly. In order to effectively reduce the number of returns and refunds your business experiences, efficient order management software is essential.

Accelerating the movement of merchandise offers significant advantages for everyone involved—end customers, retailers, and particularly wholesalers. You likely have already implemented many foundational improvements in your wholesale operations, such as intelligent warehousing, bar-coding, efficient racking systems, enhanced transportation options with same-day or overnight deliveries, and specialized software designed to expedite the delivery of merchandise to its destination.