Smaller manufacturing or wholesale businesses face the daily challenge of trying to streamline processes across all their departments. Helping your devoted and diligent sales reps provide great service to their accounts can be difficult.
Here’s how a sales portal can significantly benefit your wholesale business:
A sales portal delivers all the up-to-date customer and product information that helps your sales team effectively and efficiently service their customers and open new accounts. Utilizing a sales portal, such as software that integrates with QuickBooks, can create an online platform for your business that easily accepts, processes, and manages wholesale orders online. This eliminates any time potentially wasted waiting for a specific step in the sales process to be acknowledged, approved, or forwarded to the appropriate department.
Whether directly or indirectly, each department at your small business plays an integral role in your company’s ultimate goal: sales. From your Sales, Manufacturing, Purchasing, Customer Support, Shipping, Billing, and every step in between, all roads lead to the sales process. Sales portals seamlessly connect these integral parts of the whole. The sales portal should create a sense of camaraderie among your employees. It should enable them to understand and embrace how their roles connect with, influence, and impact your company’s success. Disconnected, disengaged segments of your small business make it impossible to identify both opportunities for future sales and potential problems that could affect current sales, referrals, and repeat business. With a software program that integrates with your QuickBooks, you’ll reduce data entry and make key info available to all departments.
Everyone at your company ought to know and understand the products, solutions, and services your company delivers and their individual role in that process so that from the customer’s order to the delivery, no one drops the ball. Your sales team, front-line service staff, and customer support people need to know what your customers are being promised, just as much as your accounting, manufacturing, and shipping departments should know their part in bringing those promises to fruition.
You’ve already invested lots of sweat equity into conceptualizing and launching your business; on top of that, you literally spent countless hours, days, months (and maybe even years) creating an authentic product of which you are proud and passionate. With the right sales portal, you no longer have to be tied down to doing everything at your business by hand. Embracing and implementing an effective sales portal software program that can easily streamline your business process will free you to create more unique products, use your time to implement marketing campaigns, or give you a moment to catch your breath.
Perhaps you are using multiple systems or manual processes to run every department and aspect of your company. You might have one system in place for logistics, another for production, a different one for inventory, one for sales and customer support, and still other ones for bookkeeping, accounting, and billing. Many small businesses operate this way. It’s not unusual; it’s not wrong; it’s not bad. It’s just that it’s not the best. By having so many different, separated systems (or painstakingly doing everything manually, including having to recheck everything), you are missing out on real-time visibility and overall efficiency in your business operations. The solution? Increase the utilization of your accounting software and use a sales portal that integrates with it. It’s that simple. Streamlining from many (or no) systems into a simple, single sales portal lets you get a quick, accurate, real-time overview of your sales backlog. As a result, it enables you to be proactive vs. reactive. Instead of putting out fires, you’re able to water more seeds.
Embracing the use of an effective sales portal can profoundly benefit your wholesale business. The sales portal solutions from Now Commerce are designed specifically for you. They’re created to keep your wholesale customers happy and your employees efficient.