Skyrocket Your Efficiency With Sales Rep Software


Sales_Rep_SoftwareCan sales rep software really make your business more efficient? Consider this story about a mid-size wholesaler.

Their business was growing, and that meant they were experiencing a growing volume of orders coming in from their outside reps by phone, fax, and email. Just to submit the orders, sales reps had to tediously look up every item on a spreadsheet or in a catalog and record the stock number.

Back at the office, each order required individual attention and repetitive data entry, so the warehouse and accounting people could get the information they needed. If there was a problem, the entire process stalled. Meanwhile, sales reps were spending far too much time bugging the home office about inventory, pricing, pending orders, and tracking numbers.

Sound familiar?

Managing sales reps remotely can be especially difficult. Even if your sales team is strictly internal, the challenges remain the same – managing your order entry process is hopelessly time-consuming, and it’s dangerously prone to errors. It’s the perfect recipe for inefficiency.

Sales rep software solves those problems.

With the right software, sales reps have all the tools they need to do their job without having to rely on someone else for key information. They can instantly access each customer’s account and your entire inventory online, whether they’re with a customer or on the road, whether you have a limited product line or thousands of items segmented into numerous categories.

All they have to do is pull up the customer’s customized order form, choose the items and quantities needed and click to submit. The order is automatically processed into QuickBooks without the need for additional data entry. It’s immediately available for the fulfillment process. If you use a 3PL shipper to do your pick, pack, and ship for you, the right software can connect with them seamlessly, too.

  • Sales reps can represent your company more professionally to customers when they have all the information they need right on their tablet, phone, or laptop. They can spend more time knocking on doors, opening new accounts, and building loyal customer relationships rather than running down answers to mundane customer service questions. Reps won’t have to experience those embarrassing “I don’t know, I’ll have to get back to you” moments.
  • With the right B2B e-commerce software, your wholesale customers can access their own accounts, too. They can see their order history, inventory availability, customized pricing and order status. They can even place their own orders. All that enables your sales reps to be even more efficient, because it frees them from unnecessary interruptions. Your wholesale customers will appreciate the efficiency boost at their end, too.
  • Not only are sales reps freed from unnecessary interruptions, your office staff is happier and more productive. Sales reps no longer have to rely on them for information. Everyone is on the same page. You’re making the best use of everyone’s time.

How do you know you’re getting the right sales rep software?

Choose the application that is specifically designed to handle the needs of small to mid-size wholesale, manufacturing, and distribution companies who use QuickBooks. When you help the people who sell your products to work more efficiently, they can sell more. It’s that simple.

Our opening story is true. That company transformed its order entry process and now operates far more efficiently. This could be your story, too, if you adopt the right sales rep software. And when you’re able to skyrocket your efficiency, you’ll be closer to skyrocketing your business growth.

We want to hear your story. Just leave us a comment below about what you did to improve your sales team’s efficiency. And if your current sales team is in a state of inefficiency, then learn how Now Commerce can help by requesting a demo below.
order management system

Photo Credit: Matt Biddulph via flickr