Case Study Interviews

Salvatore R - General Manager, Washington

Written by Now Commerce Team | Nov 10, 2025 6:09:38 PM

Clothing Brand

Sal said "my outside sales reps use it on their phones"

  • He is the US office of an Italian company.
  • His QB is hosted on Rightworks so that HQ can see it.
  • Sal said his reps used to text him all the time about everything but now they can look up order status in the B2B portal.
  • Sal said he appreciates that he doesn't need to fix as many errors by the reps.
  • He likes that most of the orders can be sent with just a quick review.
  • Reps can look up inventory quantity on hand, tracking numbers, and old invoices.

Sal's Favorite Feature: "My reps used to text me 24/7 and now they just log in to the b2b portal and answer their own questions"