Utilizing the right order entry software is one of the most important decisions you can make to reduce data entry, customer service questions, errors, and returns and make your order processing more efficient. Did you know it can help you go paperless as well? While many small business owners are a bit intimidated by the thought of "going paperless", doing so is not only much more efficient for your salespeople, your customers, your warehouse, your managers, and your customer service reps, but it can save you an abundance of hard earned cash as well.
Here are some ways that order entry software can help you go paperless and how your business can benefit.
- An automated order entry system can help your customers and sales team place orders more quickly and accurately. Innovative online order forms that integrate with QuickBooks allow customers to avoid losing orders in the crowd.
- Businesses never need to worry about running out of paper order forms again since order entry software enables you to create and customize a continuous supply of online forms.
- Convenient drop-down menus enable customers and sales professionals to select from products in QuickBooks, making inaccurate product titles, descriptions, and stock numbers a thing of the past.
- A searchable order form eliminates the need for lengthy searches through pages and pages of products, saving both you and the customer valuable time.
- There is no need for repetitive typing or writing duplicate information for each aspect of the order since customer information and order details are seamlessly transferred throughout your system.
- Customers no longer have to wait for a callback or email about product details, pricing, inventory, order confirmations, or tracking numbers since they have 24/7 access to all the information they need right at their fingertips.
- Automated order entry software ensures that information is processed in real-time, so information about inventory, shipping, and delivery is accurate and current.
- With high quality order entry software, orders are placed, processed, shipped and even invoiced without the need for time consuming phone calls, confusing order and shipping forms, or stacks of postage stamps.
- QuickBooks integration means you can rest assured that your accounting records are always accurate and up to date. Look up orders processed, invoices, payments, and receipts without searching through stacks of paper.
- With electronic invoicing, businesses will never have to worry whether customers received their bills. Additionally, online payments, access to payment histories, and tracking mean that lost payments are no longer an issue.
- Since sales professionals, managers, customer service representatives, and customers alike will have access to all aspects of the order, order entry errors, ordering issues, and incomplete orders can be addressed before they become issues.
- Paperless order entry can significantly reduce the number of returns or refunds your business experiences since order changes can be made with the touch of a button.