B2B Info Center

Order Entry Software Can Change Your Business Processes For The Better

Written by Now Commerce Team | Aug 7, 2014 3:03:00 PM

Order entry software can take your business processes from ponderous and sluggish to streamlined and dynamic. The change can be dramatic for small and mid-size B2B operations, and you’ll start seeing results quickly. You’ll wonder why you waited so long to adopt this valuable technology tool - especially considering how easy it is to implement and use.

Order entry software provides many opportunities to improve your business processes, leading to business growth and more profitable operations. This software is ideal for importers, manufacturers, wholesalers, and distributors of products such as:

  • Food and beverage
  • Restaurant supplies
  • C-Store products
  • Apparel
  • Pet products
  • Coffee
  • Candles
  • Virtually anything

QuickBooks is the hub

If you’re already using QuickBooks, it’s the centerpiece of your accounting and inventory. Choosing an order management system designed to integrate seamlessly with what you already have in place enables you to extend the value of QuickBooks. Most businesses don’t use the platform’s full capabilities, so immediately, you’re taking a big step toward improving your business processes.

You may have a very small staff wearing many hats or separate people handling each stage of the ordering process. But with all your inventory, pricing, and customer information in one place and ordering software that connects everyone to that source, everyone can easily access the data they need. And because web-based software enables remote access, sales reps in the field are never out of touch with the latest information.

A streamlined order entry process eliminates mistakes and miscommunication that can bog down manual systems and lead to customer disappointment. With real-time comprehensive order management, everybody sees the same thing. That’s especially important when it comes to maintaining up-to-date inventory availability information.

Customers become part of the process

The most effective software provides each customer with a secure portal. That’s more convenient for them—and you—because they can access their account to review historical information and place new orders. The software links each customer with your company in a highly productive way that reinforces your value to them.

Accurate, timely fulfillment replaces delay

Eliminating manual and duplicate data entry saves time and eliminates mistakes. Once the orders are entered online, they automatically go to QuickBooks without data entry. Wholesale customers and reps see only the information you want them to see, and it is available to them 24/7.

Your order entry software ensures reliability instead of inaccurate or incomplete orders, which can make customers’ lives difficult and strain your relationship. This enhances your reputation and strengthens customer loyalty.

Making the sale easier

Because sales reps and customers have instant access to current information regarding stock availability, pricing, shipping status, and invoice history, it’s easier for reps to sell and easier for customers to buy. And because sales reps can see all their accounts in detail without having to wade through extraneous information to get there, they can serve customers faster and look more professional doing it.

Better processes decrease operation costs

Time is money. Automated order processing allows you to capture and fill orders faster, bypassing tasks that waste time and invite mistakes that cause delays. Instead, your software can pay for itself in time savings and increased sales opportunities.

So how can order entry software change your business processes for the better?

It will make your business more efficient, productive, and attentive to individual customer needs.