Order entry software is designed to make your life easier. As a B2B business with sales reps, you may need to enter orders all the time. It can now be done easier with software that provides you with a wide range of benefits. This allows you to gain more productivity and have more tools at your fingertips.
The top five benefits are discussed so you can see how to streamline your order process better and give your sales rep the best tools for efficiency. Order entry software is easy to use and can be what you have been searching for to provide better service to your customers and give your sales reps and back office the best tool to increase productivity.
QuickBooks ties it all together so you can focus on less data entry. Once an order is placed in the portal, it will automatically appear in QuickBooks and have all the needed data, so you don't encounter redundancy with data entry. Reports can also be created to tell you about the sales, the orders, the payments, and much more. It's easier to meet sales goals with better reports at your fingertips.
You have the ability to place orders online and from anywhere at any time. This saves significant time and hassle from taking hand-written order forms and entering them into the system once you get back into the office. A sales rep portal can eliminate the difficulty of reading what a sales rep writes in the field. It also gets the orders in faster so that the processing can begin. Further, you won't have to worry about calling someone on the phone to confirm details about what they wanted to order or anything else that slows down shipping a customer’s order.
If a customer has a question about pricing while a sales rep is on-site, it can be challenging to get that information. Some industries have prices that change all the time, so it's not as simple as carrying a catalog with you. With order entry software in place, you can be sure you can check the pricing in real time to answer questions. The total dollar value can also be given, including delivery charges, discounts, or anything else that is applied.
Orders can be tracked so you know where an order is and when the estimated delivery time is going to be. This allows you to keep customers in the loop so they can enjoy better customer service from your company. You can also view past orders, know when they were delivered, and make sure you answer any customer questions. It gives the customer the ability to plan better as well.
You can give sales reps everything they need to be more productive and save time with clients. This includes answering questions when they are in client meetings. They can see the prices and inventory in stock and view credit memos and sales receipts. This prevents questions from being handed off to someone else, which can delay the answers and result in less-than-ideal customer service.
Now Commerce is here to help you with order entry software that pairs with QuickBooks so you can streamline your order process. Whenever you order through the portal, it is also updated in QuickBooks. It is a great way to ensure you can quickly see the inventory needed for your customers and give sales reps the tools they need to grow the business.