Order management software is just one of many tools that can help your wholesale business run more smoothly. By enhancing efficiency and freeing your time to build your business, order management has many benefits. The following examples are just a few of the reasons it makes sense to invest in order management software for your wholesale customers and sales reps.
Order management software should sync with your accounting software, such as QuickBooks, to be effective. Everything a customer has previously ordered, including pricing and discounts, inventory available for orders, and more, will be able to sync from QuickBooks to your order software. Sales reps and wholesale customers can place orders online, and the orders will go straight into your accounting software, so you do not have to rekey them. This helps minimize mistakes and ensures an accurate order.
As a wholesale company, you have customers and, most likely, sales reps who need access to information to do business with you. Order management software allows one convenient location for everyone's information. You will no longer have to access many databases or Excel spreadsheets or call the office to complete a transaction. Access to order forms, pricing, shipping, and tracking information reduces the time needed to process and complete the order, resulting in faster turnaround time and a pleased customer.
With integration to accurate inventory levels, customers and sales reps can be assured they are only ordering items with availability. If items are out of stock, you can display when they will be available so customers can plan accordingly. However, integration with inventory systems doesn’t just equal benefits to customers. Your business can take advantage of the coordination to keep inventory levels efficient. If information is constantly updated and available about the products with the highest selling rates and their current availability, you can easily manage your reorders more efficiently. This can have the advantage of freeing up warehousing space and costs.
Order management systems also go beyond just ordering products. With warehouse integration, you can identify what was ordered, when, where it is in the shipping process, and if it was received. Keeping track of the order status allows your office to see every order. It makes planning that much easier for customers and sales reps. It also provides a cushion if something goes wrong with your order that is out of your control.
These are a few ways that order management software can help your wholesale business. The ability of a customer or sales rep to answer their own questions and place their orders streamlines the entire order management process. With everything synced together, it can give you business insight that you weren’t able to have before.