Subscriber Support

No data exchange required….No data to exchange for the application

So, you made a bunch of changes in QuickBooks and you updated the QuickBooks Web Connector but your changes are not showing up in Now Commerce. What gives? Well, it’s possible that the QuickBooks Web Connector didn’t really update even though it looks like it did. If you look carefully, you might see that there is a message in the QuickBooks Web Connector that says 'No data exchange required' or 'No data to exchange for the application'.

No Data Exchange Required

The message 'No data exchange required' or 'No data to exchange for the application' means that the QuickBooks Web Connector has delayed the start of the next update.

The QuickBooks Web Connector will not allow another update to begin until a period of time has passed (usually a multiple of 3 to 5 times the duration of the previous run). For example, if the previous run took 5 minutes, the QuickBooks Web Connector will not allow another update again for at least another 15-25 minutes. The maximum delay is 60 minutes.

If you have Auto-Run selected, the next update will eventually begin without manual intervention.

If you do not have Auto-Run selected, wait about 30 minutes and try again. It should run without giving you this message.