An online ordering system has many benefits for a business. It frees up sales reps, streamlines accounting, improves order accuracy, and increases efficiency. They also have several advantages for your wholesale customers. Here are five ways your customers will benefit from an online ordering system.
In the past, buyers often found themselves at their desks, sifting through piles of paper catalogs to locate a specific product. They would painstakingly fill out order forms by hand, hoping they had noted the product number correctly, or endure long waits on the phone, accompanied by elevator music, as they held for a sales representative. Fortunately, those days are behind us. The internet has revolutionized the way we find products, allowing us to not only locate them with ease but also evaluate, check availability, and place orders with just a few clicks. If your B2B business hasn't yet provided your reps and dealers with an online sales portal, here are compelling reasons to consider doing so:
Sales and customer service are important aspects of running a wholesale company. Wholesalers have customers who are other businesses, but people make the buying decisions. Here are some sales and customer service ideas that wholesalers and all (B2B) companies can implement today to improve their sales and customer satisfaction.
