If you are like most wholesalers and manufacturers, you know how important accuracy can be when it comes to order processing. One simple error can become a massive nightmare Regardless of how small. It is truly amazing how humans can cause problems with order processing. While nobody wants to end up with incorrect orders, inaccurate delivery instructions, short orders, or delivery delays, it used to be that an error here and there was just inevitable.
Software designed to be incorporated into every single aspect of the order entry and processing operation can significantly reduce those errors we used to see daily, weekly, or monthly. If you are a wholesaler or manufacturer trying to avoid costly errors, order entry software can help in numerous ways.
Here are three ways order entry software can avoid costly errors.
Eliminates manual order entry
Automated order entry software is essential if you are searching for software that can assist you in avoiding costly errors. Let's face it- no matter how careful we try to be, we are humans, and humans make errors from time to time. Using a B2B customer portal and/or a sales rep portal that automatically creates the orders in QuickBooks reduces the time your order entry teams spend entering orders and will produce fewer errors.
Integrates with QuickBooks
QuickBooks integration is key when it comes to reducing order entry errors. Many people think that orders are entered once in the ordering process, and that's that. Until recently, order processing software could not completely integrate with other aspects of the operation (QuickBooks, 3rd Party warehouse software, shopping carts, etc.) and had to be re-entered repeatedly to complete the ordering, delivery, and billing process. This is extremely time-consuming, and it is just asking for something to go wrong. When you use the order processing software, wholesale customers or sales reps enter order information once. Details from that information are integrated with QuickBooks and warehouse software, often in real time. There is no need to worry about the risk of incorrect information being entered, miscommunication, or other errors that can become extremely costly in the long run.
Increases visibility and transparency
Visibility and transparency can also play a significant role in reducing errors during order processing. Using order entry software that includes a B2B portal where wholesale customers, sales reps, customer service reps, and managers can track the progress of orders will greatly reduce the chances that order mistakes get through the system unseen. This visibility enables one to spot mistakes so they can be addressed sooner.
