B2B Info Center

Customer order management and fulfillment is an ongoing process for any company. If you are a wholesaler, manufacturer, or distributor, you may have larger orders to ship out compared to a B2C retailer. Using order management software that allows you to keep track of orders and automatically transmit them to a 3PL (third-party logistics provider) can be the key to getting orders out the door faster and with minimal effort.  Using a high-quality service provider that can help you fulfill your orders will help ensure that you reduce mistakes in the fulfillment process, reduce shipping costs, and gain access to higher levels of technology that you would otherwise be unable to invest in.

You’ve realized that in order for your B2B wholesale or distribution company to keep growing, it’s time to invest in B2B eCommerce software that will take you to the next level. You have customers who want to order online and a sales team that needs more modern tools. There are many turnkey options out there that can get you up and running quickly. But how do you know which one to choose?

Here are some things to keep in mind before the demo and questions to ask during the demo to slow things down and elicit the vital information you will need.

If you have a B2B eCommerce platform, your entire business depends on it. Most of your customers are probably doing business through your platform, and if it doesn't fit what they want or need, they'll go somewhere else. When businesses need something, whether it's a lower price or more modern technology from a company, they'll do whatever it takes to get it. Unfortunately, some companies will leave a company they've been doing business with for years if it can't meet their discerning standards.

Lean methodologies and streamlined business processes illustrate how businesses can simplify systems, boost sales, and ensure long-term sustainability. Often, innovation aligns perfectly with sound business strategy; for wholesalers, this translates to the necessity of upgrading their wholesale ordering systems. Here are three compelling reasons why an enhanced wholesale ordering system leads to increased sales.

In the beginning, you likely relied on Excel spreadsheets, phone calls, and emails to manage your wholesale orders. Like many smaller B2B enterprises, you probably had a pile of printed invoices ready to pass on to your warehouse team for order fulfillment.

Wholesale businesses understandably prefer to focus on growth rather than returns and refunds. Managing a high volume of returns can be both time-consuming and costly. To effectively minimize these challenges, implementing efficient inventory management software is crucial.

Order management software is an innovative solution crafted to efficiently record and process orders. This adaptable tool seamlessly integrates into the unique environments and needs of all B2B product-based businesses. Embracing software for such a critical process as order management is a significant advancement. It is essential to comprehend the advantages of leveraging order management software before choosing one or implementing this cutting-edge technology.

Order processing, for small wholesale businesses in particular, can be a nightmare — as a wholesaler, you’re acutely aware of this.

Inventory management varies significantly across businesses, departments, and products. It hinges on your current practices, capabilities, the skills and availability of your team, and the specific demands and expectations of your customers.

B2B eCommerce is becoming one of the most efficient ways for wholesalers to reach customers. Even smaller companies can afford to benefit from the opportunity that B2B eCommerce software offers. Giving your customers and sales reps an online order management system will ensure your wholesale business is poised for growth.