B2B Info Center

If you have a B2B eCommerce platform, your entire business depends on it. Most of your customers are probably doing business through your platform, and if it doesn't fit what they want or need, they'll go somewhere else. When businesses need something, whether it's a lower price or more modern technology from a company, they'll do whatever it takes to get it. Unfortunately, some companies will leave a company they've been doing business with for years if it can't meet their discerning standards.

Implementing integrated order entry software is one of the most effective ways to streamline your order processing routine. Your sales reps, customer service staff, and wholesale customers can place orders online, and those orders will be automatically created in QuickBooks without any additional data entry. Order entry software can also help streamline your entire fulfillment process. 

Lean methodologies and streamlined business processes describe how businesses simplify systems, increase sales, and create long-term sustainability. Many times, innovation simply makes good business sense; what this means for wholesalers is the need to focus on upgrading their wholesale ordering systems. Here are 3 reasons an upgraded wholesale ordering system equals increased sales.

In the beginning, you likely relied on Excel spreadsheets, phone calls, and emails to manage your wholesale orders. Like many smaller B2B enterprises, you probably had a pile of printed invoices ready to pass on to your warehouse team for order fulfillment.

Delivering exceptional customer service is likely a source of pride for you, yet managing this can be challenging when multi-line sales reps are involved. These reps often become the face of your company to customers. While multi-line reps offer numerous advantages, there's always a risk of errors that could compromise your customer service standards. 

Online ordering systems empower sales reps to excel in their primary role: selling. By equipping your sales team with the essential tools to manage their accounts efficiently, these systems provide seamless access to vital customer information. This enables sales reps to concentrate on nurturing customer relationships and driving sales growth.

QuickBooks order management is limited to use within the organization. The popular on-premise accounting solution has many benefits for SMBs, yet an on-premise solution does have limitations. With recent upgrades and a hosting option offered by QuickBooks Enterprise, internal users have more flexibility and accessibility, yet it still lacks functionality for independent sales reps and B2B customers. With that said, let's discuss the benefits of upgrading QuickBooks order management by integrating it with software-as-a-service order management.

Traditional paper-based order-handling methods fall short of meeting the speed and precision demanded by today's wholesale businesses. That's why it's crucial to adopt portal software designed to meet these unique challenges. This software goes beyond accepting online orders; it revolutionizes the entire operation, ensuring orders are managed efficiently across all channels.

Trying to achieve superior online order management might feel like it's impossible when demands keep increasing. You shouldn't fret if your B2B company is in this predicament, because you're not alone. Software solutions are available, and they work on multiple levels.

Having quality order entry software was once a rarity, and it perhaps explains why manual entry was always so prevalent. Even today, it's not always possible to find good order management software, perhaps due to software companies sticking to traditional methods.

In reality, many B2B companies are hankering for software that makes order entry easier. Your own company may still have a procedure where orders get entered manually, either in QuickBooks, or even by hand. It might sound impossible that a company would register orders on paper, though it's not entirely archaic.