Many small business owners often find themselves without the time to fully embrace new technology. Who can spare the hours to master a new platform annually? Who has the bandwidth to explore and troubleshoot potential new technologies that could benefit their business? QuickBooks efficiently handles your needs, and your team is well-versed in its use. Currently, your employees manage orders via phone and email, and while this method isn't the quickest for entering data into QuickBooks, it gets the job done. However, as your business grows or if you're aiming to expand, relying on "at least it works" may no longer suffice, especially when most of your time is consumed by routine order processing.
Online order processing sounds nice, but you’re not an online store that can just use a shopping cart.
The challenge with most new technologies—even those designed to streamline your operations—is that they often cater to businesses unlike yours. As a B2B enterprise, your payment models might differ, offering terms like net 30 or cash on delivery. This necessitates a system that can adapt to these specific terms, which is why many companies continue to rely on QuickBooks and manual order entry.
Perhaps your pricing isn't one-size-fits-all; you might provide quantity discounts or tailor prices for each client. Each account has its own unique pricing structure, which you've already set up in QuickBooks. However, the thought of configuring an online ordering system for your B2B clients with these unique lists can be daunting.
Your sales reps, managing distinct territories or customer lists, need access to pricing, inventory, and order history. They must place orders and view backorder information efficiently. Since your accounting and inventory management are centralized in QuickBooks, you require a solution that integrates seamlessly. Additionally, your warehouse team needs access to orders to ensure timely fulfillment.
The Catch-22 For Most Small B2B Business Owners:
You're caught in a cycle of order-taking that keeps your business afloat but leaves little room for progress. You and your team have significant projects to address, yet time always seems elusive. Often, it's whoever finishes invoices first who gradually tackles these tasks, which isn't the most efficient or effective approach for handling substantial projects or challenges.
One major project that consistently gets sidelined is implementing an online ordering system for your wholesale customers. It's been on your mind, but most online ordering systems are limited to plugins compatible only with proprietary shopping cart platforms like Shopify.
What you truly need is a solution designed to integrate seamlessly with QuickBooks, automating your order processing. While it may not offer the straightforward order placement of a typical online shopping cart, it provides the tailored functionality your business requires.
Automatic Processing of QuickBooks Orders is Possible.
At times, the most effective technology is the one that harmonizes all your existing systems. It eliminates the risk of errors from manually transferring information from handwritten notes, emails, or phone orders, and it automates the order processing for you. This is where a B2B ordering portal, crafted specifically for wholesalers, manufacturers, and distributors, becomes invaluable. You might not have known where to find such a solution or how it would seamlessly integrate with your current order processing methods.
Imagine this:
Your wholesale customers are already familiar with your website. Instead of calling or emailing their orders, they can now visit your site and access a personalized online ordering portal, complete with your logo and brand colors. They log in and place their orders, with products priced according to their negotiated terms, allowing them the flexibility to order at their convenience. Say goodbye to time-consuming phone calls and deciphering error-prone emails. Now Commerce provides this very portal. We collaborate with hundreds of businesses, each unique, yet our online ordering system is versatile enough to suit any B2B company using QuickBooks. Ready to see it in action?
