For small and medium sized businesses, QuickBooks is the go-to accounting software. For a manufacturer, wholesaler or distributor, QuickBooks doesn’t quite cover all your needs when you have customers, sales reps and inside staff who need to place and manage orders and access customer and product information. While you want to limit access to QuickBooks to your back office, by adding order management software, you can easily share information with everyone.
If you are a manufacturer, wholesaler or distributor, you probably have a complex order process. Receiving customer orders (error free, you hope), keying them into your accounting system, sending them to the warehouse and getting them shipped in a timely manner can be a process fraught with pitfalls and road blocks. With order entry software you can simplify these processes and improve your business along the way.
Moving merchandise faster has a lot of benefits to the end customer, the retailer, and especially to the wholesaler. You probably have most of the low hanging wholesale business improvements already in place, like smart warehousing, bar-coding, racking equipment, better transportation with same day or overnight deliveries, and special purpose software that speeds up the process of getting merchandise to where it’s needed.
As a manufacturer, wholesaler or distributor, selling B2B, outside sales reps are usually central to your business. Independent sales reps are a great way to nurture your customers and grow the business. Yet, it can be a challenge to manage them and keep processes running efficiently. You can help your sales reps better serve your customers and keep the order management process streamlined with sales rep software.
One of the most important factors in the success of a wholesale business is the efficiency of the order fulfillment process. Order management software that integrates with QuickBooks can prevent mistakes and delays in your fulfilment process. Your sales reps and office team will be more productive, and your B2B customers will enjoy 24/7 online convenience that will make you their preferred supplier.
Wholesale businesses working on small budgets know how important it is to streamline processes. Order management processes are no exception. An online ordering system for your sales reps and B2B customers can be one of the quickest and easiest ways to save time, increase customer satisfaction, and allow you to focus on growing the business.
Customer service can make or break a business. Excellent service can create loyal customers, and loyal customers will gladly give referrals. Customers can disappear quickly with bad customer service.
Independent sales reps can be a great way for manufacturers and distributors to generate new sales, open new territories, and get instant access to new customers. Hiring new sales employees can be out of reach for small businesses, but independent reps and rep groups need only to be paid commissions on the sales they make. These independent reps need tools to be effective, and online rep software that integrates with your QuickBooks will give your new reps the latest info on new products, pricing, inventory, etc. Sales reps can also inundate your inside office staff with data entry and questions regarding order status and tracking information. One of the best ways to get the most from your new reps and keep your office running smoothly is to use sales rep software.
One of the most effective ways to streamline your order processing routine is to implement integrated order entry software. Your sales reps, customer service staff, and wholesale customers can place orders online and those orders will be automatically created in QuickBooks without any additional data entry. Order entry software can also help streamline your entire fulfillment process.