Your order fulfillment system can be one of the most important aspects of your business, and when it is not up to date, your business suffers. If you continue using a manual order fulfillment system, it is time to reevaluate your decision. There are many reasons why a more automated order fulfillment system can be more effective for your business.
Automation is more accurate
You will completely eliminate most of the risk of human error when you employ an automated order fulfillment system in place of your manual one. An automated system that offers drop-down menus and preset SKU numbers means that you won't ever need to worry about entering information incorrectly, and your customers won't have to worry about selecting the wrong products.
Fewer returns and refunds
Since orders are not only entered through an automated system but processed as well, customers can have the ability to change types and amounts at any time without worrying about confusing correspondence with a salesperson, and there is less chance of them receiving something they didn't need.
Eliminate miscommunication
If you have ever played the childhood game "pass it on", then you will understand how easy it can be to experience miscommunication. With an automated system, the drop-down menus and preset categories will ensure that information is entered and interpreted correctly, so miscommunication might as well be nonexistent.
Reduce errors
No matter how hard we try, we are human, and we make mistakes from time to time. With an automated order fulfillment system, however, the number of mistakes we make is greatly reduced. Since information is entered automatically, we spend less time typing and entering information manually, which can significantly reduce the risk of pesky errors. Additionally, any incomplete orders or mistyped information is noted, and a sales professional is notified so that any errors that do exist are taken care of immediately.
Eliminate repetitive data entry
Eliminate the need for repetitive or extensive data entry with an automated order fulfillment system. With an automated system, there is no need for duplicate information to be entered and re-entered over and over. Information is automatically entered into your system in the fields required without manually typing it in more than once, so your sales professionals can spend time building new customer relationships and improving existing ones.
integrate your entire order-processing system
An automated order fulfillment system can integrate the various aspects of your entire order processing system. When an order is placed, it automatically transfers to your other software, integrating seamlessly with QuickBooks, your warehouse, and other software in your system. Automation means you will never have to worry about your inventory, bookkeeping, product, or customer information being outdated or inaccurate.
If you have been using a manual order fulfillment system and are plagued with continuous errors, delays, miscommunication, or time-consuming data entry, it may be time to evaluate the opportunities an automated order fulfillment system can bring.
