7 Advantages of Order Processing Software

Order processing software is a software system designed specifically to save businesses time in a significant part of the sales process: the order process. With proper online order software, your business can enjoy the following seven benefits to boost profits and customer service. 

Advantages of order processing software

1. Save Time Processing Orders

One of the most time-consuming challenges for sales teams and customers is the overwhelming paperwork to finalize a sale and deliver exceptional customer service. By implementing an online order processing system, you empower your customers and sales team with personalized automatic order forms. This innovation eliminates the repetitive entry of information, such as contact details, and streamlines data input across your QuickBooks software and warehouse management system. 

2. Increase Customer Service

Since the order processing software is tied to QuickBooks, the sales rep has instant access to all critical customer account information.  They do not have to make phone calls to office staff when on a sales call. Rather than spending time navigating the labyrinth of paperwork, your sales team can focus on providing the best quality of service to your customers with all the information regarding their accounts at the sales rep's fingertips online. 

3. Create a Sense of Ownership for Customers

Calling a sales rep or customer service center for basic questions and ordering can take up valuable time with everyone involved. Your customers want to know what is happening with their order right now or want to change the order without having to jump through an insane amount of hoops. With their own order processing portal, customers can check on the status of their orders, place their own orders, look up inventory, and be informed about their account status without calling customer service or a sales rep, giving customers control over their own accounts.

4. Reduce Accounting Costs

Data entry is a time-intensive task, and time equates to money in business. Transferring information from sales sheets and order forms into QuickBooks, and your warehouse management software incurs costs. By leveraging automatic integration between robust order processing software and your QuickBooks account, you can significantly reduce the time required for manual entry. This streamlines operations and minimizes the need for management oversight to verify manual data entry, enhancing both efficiency and accuracy.

5. Increase Data Control

Human error is inevitable when employees manually input data into QuickBooks. Similarly, when sales reps manually handle and submit order forms, inaccuracies can occur. Customers may also face misunderstandings if they cannot verify their orders until the sales rep updates the accounting system. These scenarios can lead to a loss of data control. Integrating order processing software with your business accounting and warehouse management systems can greatly minimize the risk of data errors, loss, and security breaches, as the data is handled more efficiently. Additionally, a customer portal for online order tracking and review helps prevent misunderstandings, ensuring clear communication between you and your customers. 

6. Faster Shipping

A good order processing system will give you the ability to easily send orders straight to your warehouse without needing to rekey the order.  With this ability, you are able to reduce errors, decrease warehouse costs, and increase order-to-ship time.  Customers and sales reps are also able to see shipping confirmations and tracking info in real-time. 

7. Place Orders From Anywhere

Online order software allows you to manage orders virtually anywhere, breaking geographical barriers. This innovative solution defines your reach only by your shipping capabilities and the delivery costs your customers are prepared to cover.

These seven benefits demonstrate how an order-processing software system enables wholesalers, manufacturers, and distributors to reduce expenses while enhancing quality and customer service. It's a strategic advantage that benefits both you and your customers.