B2B Info Center

Few things are more exciting than getting the first sale from a new wholesale customer. After all, selling your products is the reason you're in business. Finally, getting that first sale is often the culmination of a lot of hard work.

However, receiving and fulfilling the order starts a whole new process that can be inefficient, time-consuming, labor-intensive, and vulnerable to mistakes and errors. First, your salesperson has to place the order. Maybe they call the back office, send an email, or maybe write it down and bring it back to the office. Then, someone in your office may need to contact your warehouse or fulfillment center to process the order.

Streamlining your wholesale order management can be very beneficial not only for you but also for your customers. B2B eCommerce can become very complicated when dealing with multiple customers. Here is an example of how order entry software can improve customer management.

Moving merchandise faster has many benefits for the end customer, the retailer, and especially the wholesaler. Most of the low-hanging wholesale business improvements are already in place, improvements like smart warehousing, bar-coding, racking, and material handling equipment, better labeling, easy packaging, better transportation with same-day or overnight deliveries, and all kinds of special purpose software that speeds up the process of getting merchandise to where it’s needed.

How well does your order fulfillment process work? Is everything as smooth as it could be? Do shipments arrive at your customers' locations on time without errors? Can your fulfillment center get orders from you quickly and out the door with little effort? Could there have been better communication between your company and your third-party fulfillment center (3PL)?

Providing sales reps with online order entry software that integrates with QuickBooks can make life easier for manufacturers, wholesalers, and distributors. First, we’ll look at what’s in it for the company and then see what’s in it for the reps.

To ensure your B2B wholesale or distribution company continues to thrive, it's essential to invest in innovative B2B eCommerce software that elevates your operations. Your customers are eager to place orders online, and your sales team requires cutting-edge tools to excel. With numerous turnkey solutions available to help you get started quickly, the challenge lies in selecting the right one. Here are key considerations and questions to ask during demos to gather the crucial insights you need.

In the realm of B2B eCommerce, your platform is the backbone of your business. It's the hub where most of your customers engage, and if it doesn't align with their expectations or needs, they may seek alternatives. Businesses are driven by the pursuit of value, whether through competitive pricing or cutting-edge technology, and they will go to great lengths to secure it. Regrettably, even long-standing partnerships can be at risk if a company fails to meet the high standards set by its clients.

Whether you're in retail or wholesale, the primary goal for any business owner is to drive sales and boost profitability. But what exactly is B2B eCommerce, and how does it differ from B2C? While the fundamental distinctions between B2C and B2B are straightforward, the revenue outcomes can be significantly different.

A B2B online ordering system for wholesale, manufacturing, and distribution companies fundamentally differs from a B2C shopping cart. It needs special features that are not found or required in online retailing. Trying to make a B2C system do the job of a B2B system will likely end in frustration. It is better to start with an eCommerce system specifically designed for your needs. Some key components separate B2B online ordering systems from consumer shopping carts.