Wholesalers have a number of challenges to overcome to successfully grow in today’s market. The multiple channels of order and delivery, the global nature of the supply chain, and the increased demand of B2B customers for a better customer experience are just a few of the issues. You need a cost effective way to meet those challenges. The solution is web-based order management software that integrates with QuickBooks. Let’s take a look at just a few of the things an order management system can do to help you succeed.
Streamlines Your Back Office –Time spent on administrative duties - such as data entry, inventory tracking, and taking phone calls from sales reps and customers to answer inquiries – can be better spent in areas that are more productive for your business to grow. Order management software will automatically send orders from sales reps or customers to QuickBooks for you, eliminating much of the repetitive manual entry required without it. Not only does this save time by making the whole data entry process faster and more efficient, it reduces or eliminates costly human error in your back office.
Centralizes Information –
With multiple order and delivery channels, it is easy for information to be misfiled, overlooked, or otherwise fall through the cracks. Order management software will keep the information in a centralized location that your sales reps and customers can access anywhere at any time from the web. No more calls to the office to be put on hold while an employee searches trying to find the requested information. No more “lost” or mistyped orders. No more concerns about differences in time zones between sales reps and customers. Sales reps and customers will love the convenience of being able to create and manage orders, and answer their own questions, at their convenience rather than being dependent on your office hours.
- Provides a Better Customer Experience –
- Provides Detailed Reports for Analysis --
You’ve now read how order management software can help a wholesale business succeed. Don’t wait, call Now Commerce today for a free demo and learn how it can help yours.