B2B Info Center

As your business grows, so do the number of orders. More orders lead to more invoices, which in turn means more forms, more data entry, and more information being transferred across departments. It's all too easy for a form or crucial piece of information to get lost in the shuffle. An online ordering system, specifically designed for wholesale and seamlessly integrating with QuickBooks, is a powerful tool to maintain efficiency and organization. It streamlines your order management process, closing any gaps where orders might slip through. With such a system in place, you'll experience enhanced accuracy in order fulfillment and improved communication between your team and your customers.

Here are four specific ways an online ordering system can help keep you organized:

Companies constantly seek innovative ways to reduce expenses and boost revenue in the ever-evolving business landscape. Enhancing employee productivity through creative solutions, rather than expanding your workforce, is a time-tested approach. To elevate the efficiency of your outside sales team, consider equipping them with advanced tools like a sales rep portal. By leveraging sales rep software, you can significantly enhance your reps' performance while elevating customer satisfaction. Explore the transformative potential a sales portal holds for your sales representatives.

An order management system that syncs with QuickBooks has many benefits for a smaller wholesale business. It allows B2B customers and outside reps to efficiently place orders and answer customer service questions so your inside staff can use their talents to grow the business instead of spending their days in QuickBooks. Your customers will benefit, too. Here are five reasons they will love an online ordering system.

Customer service is just as important for manufacturers and wholesalers as it is for any other type of business. It is important to consider your company’s interactions with customers to ensure their experience is positive from beginning to end. A poor experience with your company could lead to a dissatisfied customer, and possibly a bad online review, and one bad review can have a bigger impact than 100 positive ones. Create a positive customer experience with these suggestions.

An online ordering system has many benefits for a business. It frees up sales reps, streamlines accounting, improves order accuracy, and increases efficiency. They also have several advantages for your wholesale customers. Here are five ways your customers will benefit from an online ordering system.

In the past, buyers often found themselves at their desks, sifting through piles of paper catalogs to locate a specific product. They would painstakingly fill out order forms by hand, hoping they had noted the product number correctly, or endure long waits on the phone, accompanied by elevator music, as they held for a sales representative. Fortunately, those days are behind us. The internet has revolutionized the way we find products, allowing us to not only locate them with ease but also evaluate, check availability, and place orders with just a few clicks. If your B2B business hasn't yet provided your reps and dealers with an online sales portal, here are compelling reasons to consider doing so:

Sales and customer service are important aspects of running a wholesale company. Wholesalers have customers who are other businesses, but people make the buying decisions. Here are some sales and customer service ideas that wholesalers and all (B2B) companies can implement today to improve their sales and customer satisfaction.

Your sales team needs a sales portal for a very simple reason: Your inside and outside people are a team. Even in a small wholesale business, sales are rarely made by a single individual. A sales portal keeps your inside and outside people on the same page. Just as a sports team cannot function without a common playbook, your sales team will only reach their full potential when there is a common portal for them to use. Here is a breakdown of exactly how sales portals benefit sales teams.

Your order fulfillment system can be one of the most important aspects of your business, and when it is not up to date, your business suffers. If you continue using a manual order fulfillment system, it is time to reevaluate your decision. There are many reasons why a more automated order fulfillment system can be more effective for your business.

Choosing the right inventory management system for your company is a pivotal decision. It's a substantial investment that your business will rely on for the long haul. Therefore, selecting a system that aligns with your company’s evolving needs is crucial. While you may not have the budget for a feature-rich program now, focus on inventory management software that covers all the essentials. Here are six fundamental aspects to consider for your next inventory management solution.