Wholesale ecommerce is a boon to both buyers and sellers. It allows big orders to be processed without the need to wait for sales appointments or even stick to normal business hours. These things make it a great tool for serving B2B customers who have a just-in-time ordering philosophy or who are simply in different time zones. It's also great for customers who order on a recurring basis and want to complete transactions as quickly as possible.
There are, however, some challenges to be overcome in order to be successful in wholesale ecommerce. Most of these have to do with recordkeeping and data accessibility, and fortunately, they are easy to handle when you have the right order management software. And once this software links to your accounting software like QuickBooks, you now have a cloud based portal that will do all of the work once you enter the relevant information. This will eliminate the most common sources of errors, wasted time, and frustration.
Here are some of the challenges that Now Commerce software takes care of:
QuickBooks makes it easy to keep track of sales orders and income, but in order to do its job, it must be updated every time a financial event occurs. This makes it easy for its records to become out of date as other tasks take precedence throughout the day. Now Commerce eliminates this problem by integrating with the accounting software and automatically updating it with order information, shipping costs, and other relevant details. All you need to do to access these benefits is enter your orders into the Now Commerce interface. For orders that come in through your website, you don't even need to do that - the information entered by the customer or sales rep will be sent right into QuickBooks with a touch of a button. No more reentering sales orders into the system.
There's nothing quite like the sinking feeling that comes after you get a big order and then find out that you're out of stock when you go to fill up the box. Use our software's inventory control integration to ensure that this never happens again. Whenever you get an order, it'll automatically update your records to accurately reflect how much product you still have. When customers log in to place their orders, they will have instant access to stock availability. Sales reps who log onto the system will be better able to manage their customers’ orders and bypass a backorder situation.
Many smaller businesses use third party warehouses to take care of their inventory storage and order fulfillment needs. This works out great because it eliminates the need to lease a big warehouse and hire packers while allowing the business to provide the fast, top-tier fulfillment that today's customers expect. With our software, you won't have to worry about typos, forgotten orders, and other snafus when dealing with these outside warehouses. Just set it up to automatically to send orders over and it'll take care of the rest. It'll also update your inventory levels so you know exactly what's left in your warehouse bay.
Multi-Channel Order Handling
It is rare for B2B companies to operate entirely online. Instead, it's typical for business to also take place in person and over the phone. This is no problem with our all-in-one solutions. Simply give your sales reps and office staff their own logins and have them enter orders through the software. They'll also be able to look up customer information, inventory levels, prices, and track existing orders. This will let your company provide superior customer service while ensuring that your firm gains all of the benefits of technology regardless of the channel a customer prefers to use.
To learn more about how Now Commerce can streamline your operations by eliminating redundant work and improving data accessibility, just visit our site or give us a call. We'll be glad to explain all of the benefits of upgrading your processes today!