B2B Info Center

Order Fulfillment Process - Know the Signs You Need a Better One

You may have some systems and processes you've outgrown but haven't had the time or resources to address. If you're like a lot of fast-growing wholesale businesses, your order fulfillment process could be very high on that list.

When you first opened your doors, you may have been able to take orders, grab the inventory, and box up the product yourself. Today, you have more incoming orders than you and your team can handle. If you're still using the same process that you did back when you were a one-person operation, you may have a serious problem.

Fulfillment Process

A Customer Portal Is an Essential Feature of B2B eCommerce

B2B eCommerce presents its own unique challenges—while it shares similarities with B2C eCommerce, the differences are profound.

B2B Essentials

How to Modernize your Order Management System

In the beginning, you likely relied on Excel spreadsheets, phone calls, and emails to manage your wholesale orders. Like many smaller B2B enterprises, you probably had a pile of printed invoices ready to pass on to your warehouse team for order fulfillment.

warehouse worker talking on the phone

4 Ways Inventory Software can Decrease Returns and Refunds

Wholesale businesses understandably prefer to focus on growth rather than returns and refunds. Managing a high volume of returns can be both time-consuming and costly. To effectively minimize these challenges, implementing efficient inventory management software is crucial.

Increase revenue

Receive Wholesale Orders 24/7 with B2B eCommerce

Long ago, retail stores and other B2B customers typically bought many items at once and then stored them in warehouses until they were almost out. Then, they'd restock with enough items to keep them in stock for months or even longer. This practice made it so that their wholesale suppliers didn't have to be too speedy when filling orders, and in some industries, it was typical for delivery to take several weeks.

Receive wholesale orders 24/7

Advance Your Business with Order Management Software

Order management software is an innovative solution crafted to efficiently record and process orders. This adaptable tool seamlessly integrates into the unique environments and needs of all B2B product-based businesses. Embracing software for such a critical process as order management is a significant advancement. It is essential to comprehend the advantages of leveraging order management software before choosing one or implementing this cutting-edge technology.

Advance Your Business with Order Management Software

The Thing You Need to Attract Top-Performing Sales Reps

Sales reps are the linchpin of a thriving, profitable wholesale distribution business. They foster crucial connections between your enterprise and your clients, guiding customers through their buying journey to ensure a seamless and satisfying experience.

Sales Manager At Desk

Online Order Processing for Small Businesses

Order processing, for small wholesale businesses in particular, can be a nightmare — as a wholesaler, you’re acutely aware of this.

Online order processing for small business

Inventory Management Best Practices

Inventory management varies significantly across businesses, departments, and products. It hinges on your current practices, capabilities, the skills and availability of your team, and the specific demands and expectations of your customers.

Manager checking his inventory with a clipboard

Sales Rep Software Improves Customer Relations

Delivering exceptional customer service is likely a source of pride for you, yet managing this can be challenging when multi-line sales reps are involved. These reps often become the face of your company to customers. While multi-line reps offer numerous advantages, there's always a risk of errors that could compromise your customer service standards. 

B2B Sales Manager

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