B2B sales can be difficult without the proper tools. As a business owner, you need to give your sales reps tools to help them succeed. Sales rep software is one of these tools that gives your salesforce a competitive edge. With a web-based sales rep portal, your sales reps can be more productive and better able to tailor sales presentations to meet customer needs. Let’s take a look at what sales rep software is and what it can do to help your business grow.
If your staff spends more than an hour or two a day entering orders or answering routine questions from sales reps and wholesale customers, you should consider order management software with an online sales rep portal and a B2B customer portal. The more time your employees spend on mundane tasks, the less time they have to spend on activities that will really help the business thrive.
Smaller wholesale businesses don’t have the considerable staff or the seemingly endless resources that larger suppliers have at their disposal. Every customer and every sale is essential for the small business to grow and prosper. A typical small business tends to require a lot of manual data entry. This can lead to disorganization, duplication, and a lack of information sharing. This can result in customer dissatisfaction and the loss of sales. Order entry software that automates data entry and order processing and integrates with your existing QuickBooks software can help.
An online ordering system has many benefits for a business. It frees up sales reps, streamlines accounting, improves order accuracy, and increases efficiency. They also have several advantages for your wholesale customers. Here are five ways your customers will benefit from an online ordering system.
Sales and customer service are important aspects of running a wholesale company. Wholesalers have customers who are other businesses, but people make the buying decisions. Here are some sales and customer service ideas that wholesalers and all (B2B) companies can implement today to improve their sales and customer satisfaction.
Smaller manufacturing or wholesale businesses face the daily challenge of trying to streamline processes across all their departments. Helping your devoted and diligent sales reps provide great service to their accounts can be difficult.
Mistakes. Everyone makes them, right? Unfortunately, when running a wholesale business, a few innocent little mistakes can quickly add up to a serious expense. The wrong order gets shipped, and you have to pay to replace it. Or an order gets delayed and arrives late, and you have to cut the customer a break to keep them happy. These things happen.
If you're like most business owners, you understand that your employees, sales reps, and even your customers will make mistakes, but you'd also like to find a way to reduce these costly errors.
