B2B eCommerce Blog

Wholesale Order Management Software: Helping Your Fulfillment Center

One of the biggest problems for B2B companies is dealing with data entry errors. You're perhaps one B2B business that still uses antiquated wholesale order management software requiring manual data entry to get financial information coordinated.

For your fulfillment center, this can lead to vast confusion, especially when they have to call you to see why you have discrepancies on record.

3 Ways to Improve Loyalty with Your B2B Wholesale Customers

 

Customer retention is an important aspect of any business, including companies who sell B2B. According to KISSMetrics, acquiring a new customer costs seven times more than keeping an existing one. On top of that, existing customers tend to spend more than new ones do. The math is easy. If it costs less to retain a customer who will spend more, then at least some marketing resources should be spent on improving customer loyalty. 

Order Entry Software: Improve Communication Between Sales, Customer Service, Accounting, and Shipping

Business owners and managers have to be talented jugglers. You wear many hats during the day, trying to keep one eye on daily operations and the other on business growth opportunities. You can’t afford to waste time wondering where you stand, especially regarding wholesale orders. Order entry software puts everything right at your fingertips.

Order entry software boosts the power of QuickBooks.

The most effective software integrates seamlessly with your QuickBooks system. The system captures and applies customer-specific pricing, inventory, and shipping data automatically, so there’s never a need for redundant data entry. This enables you to use QuickBooks not only to manage your financials but as a communication tool that connects sales, customer service, accounting, and shipping. You can even send your shopping cart orders automatically to QuickBooks and integrate with your shipping software or 3PL warehouse.

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