Business-to-business commerce is the first idea that jumps into people's minds when they think of how a wholesaler or distributor operates. Some examples are looking for local companies to get supplies, looking at warehouses to hold your inventory, finding a retailer to provide a market, or sourcing shipping companies to send your products. B2B eCommerce is the transfer of normal operations from traditional routes to ones conducted online. It's when businesses find suppliers and make purchases online without using the traditional means of placing orders with a sales rep over the phone or by email with a customer service rep in the home office.
The B2B industry still struggles to find better ways to connect with buyers after so many years of more formal relationships. Things have slowly started to change with B2B buyer connections because of B2B eCommerce. Some B2B companies don’t realize what customers need in a B2B eCommerce platform, and sometimes placing orders is too confusing. Also, "buy and go" ruins the ability to develop relationships between you and the wholesale buyer.
Whether you are a wholesaler, distributor, or manufacturer, proper data application is essential to your company's efficiency. When you have a great product generating lots of orders and combine it with QuickBooks, you have a winning collaboration that will increase your company’s profits and productivity. Here are a few reasons why pairing order entry software integrated with QuickBooks benefits your business.
Personal visits from sales representatives are rare for individuals, but they're still typical in the B2B world. In many cases, this has more to do with the financial value of the orders a customer may place than the complexity of the product. Having the time to develop relationships with your customers is an important step in growing your business. Business customers like to see someone sitting on the other side of the desk if they're ordering hundreds of thousands of dollars worth of product - at least at first.
Order entry software is designed to give you a centralized set of tools to manage your business from inventory to delivery. A web-based order entry platform offers you flexibility and convenience. Let’s take a look at five of the reasons you will love having a web-based system for your business:
Order management software is a must for keeping wholesale customer accounts organized and relationships with customers running smoothly. Inaccurate or late orders can lead to dissatisfaction among your customers and possibly lost business. To avoid these pitfalls, an online order management system allows you to integrate order entry and order processing and lets the customer reap the many benefits of a coordinated system. Here are just a few of those perks.
QuickBooks has many features that it offers small and mid-size wholesale businesses. However, there are some best practices to follow to get the full benefit of QuickBooks order management capabilities. Here are seven things QuickBooks users need to know:
The way you interact with your wholesale customers will determine whether you will get repeat business and referrals. Good customer service leads to customer satisfaction and loyalty. One way to provide that customer service is by having a customer order management solution in place. You can immediately take the following steps to improve your B22B customer order management services.
If you are a small or medium-sized business owner, your company's growth is somewhat of a catch-22. Growth increases productivity and potential profit, but it could have the opposite effect on your business if you aren’t equipped to handle the growth. An order management system is software that automates order entry and processing and could be the solution to handling your increased workload.
Here are five signs that indicate an order management system is a wise investment for you:
Have you considered implementing an online order management system for staff, sales reps and customers? Are you aware of all the ways it will improve your processes? With a smart system, you will greatly reduce order entry and the time spent responding to routine customer service inquiries; increasing efficiency, reducing errors, and eliminating duplicated work.
