B2B Info Center

Order processing is one of the most important functions of any business, and good order entry, processing, and fulfillment software can save you time and eliminate errors. If you give your customers and reps convenient 24/7 access to the information they need, they will feel confident that their orders are being processed, delivered, and invoiced quickly and accurately. Sales Rep Portals and B2B Customer Portals that integrate with your back-room accounting software are an easy and affordable way to free up your inside and outside staff’s time and win customer loyalty.

If your staff is spending more than an hour or two a day entering orders or answering routine questions from sales reps and wholesale customers, then you should consider getting them some order management software with an online sales rep and wholesale customer portal. The more time your employees spend on mundane tasks, the less time they spend on activities that will help the business thrive.

B2B portals that let your reps and customers place orders and answer their own questions 24/7 will save you time and increase customer satisfaction by giving them instant access to the info they need.

Utilizing the right order entry software is one of the most important decisions you can make to reduce data entry, customer service questions, errors, and returns and make your order processing more efficient. Did you know it can help you go paperless as well? While many small business owners are a bit intimidated by the thought of "going paperless", doing so is not only much more efficient for your salespeople, your customers, your warehouse, your managers, and your customer service reps, but it can save you an abundance of hard earned cash as well.

If you are like most wholesalers and manufacturers, you know how important accuracy can be when it comes to order processing. One simple error can become a massive nightmare Regardless of how small. It is truly amazing how humans can cause problems with order processing. While nobody wants to end up with incorrect orders, inaccurate delivery instructions, short orders, or delivery delays, it used to be that an error here and there was just inevitable.

Every wholesaler, manufacturer, and distributor welcomes growth, but transitioning from a small to a mid-size operation brings several challenges. One of the biggest issues is the burden of increased data entry. The more orders you take, the more data you enter and need to share with various departments. Eventually, the amount of information being entered and shared will become overwhelming, and a new process for entering data will be needed.

Increasing B2B sales is about more than just marketing. The world is changing as B2B buyers turn to online purchasing more than ever. This trend isn't limited to the world of prominent corporations, either. Many small and mid-sized manufacturing and distribution businesses now offer electronic order fulfillment options to accommodate these buyers.

The speed of your sales cycle is one of the most influential factors that can significantly affect your wholesale business's growth and success. Although the actual cycle can be complicated, a simplified outline can help you better understand how an efficient B2B sales portal can speed up your sales cycle.

Order entry software can take your business processes from ponderous and sluggish to streamlined and dynamic. The change can be dramatic for small and mid-size B2B operations, and you’ll start seeing results quickly. You’ll wonder why you waited so long to adopt this valuable technology tool - especially considering how easy it is to implement and use.

The more time you spend answering routine customer service questions and doing data entry, the less time you have to devote to the activities that generate revenue for your wholesale business. Since today’s business environment is more competitive than ever, streamlining business functions has become a top priority for companies that want to grow. An automated order management system can be the key to a smoother, more efficient process.

Many companies utilizing QuickBooks for wholesale operations also cater to individual consumers through a shopping cart system. However, order fulfillment and billing processes differ significantly between these customer types. eCommerce platforms designed for wholesale transactions must address the distinct needs of B2C and B2B sales. Additionally, setting up these customer categories in QuickBooks requires careful consideration to enhance reporting and streamline order management.