B2B eCommerce Blog

April 12, 2016

The Secrets to Enhancing Your Customer Order Management Portal


Sometimes, we get the question of why a B2B business should use a customer order management add-on for QuickBooks for a better customer experience. The answer is simple when you consider how a small upgrade to your order process can elevate the customer experience.

Using a little creativity in your approach to how you present your products and deliver more responsive services to all clients can increase loyalty among your customers. If you aren't using the reporting features in your QuickBooks order management system, you aren't maximizing your relationships with your customers.

April 06, 2016

B2B Businesses Need a QuickBooks Order Management Upgrade

Are you a B2B business who uses QuickBooks Desktop but searching for a solution to better manage your overall ordering process?

While QuickBooks offers efficient tools for many necessary business tasks, QuickBooks order management isn't one of them. Startups and growing businesses in the wholesale and manufacturing industries need efficient tools for both their sales reps and B2B customers.  As a business grows with more orders coming in, you need the most efficient way to place and track orders anytime and anywhere.

April 05, 2016

Tired of Costly Errors? Gain Efficiency with Order Entry Software

Having quality order entry software was once a rarity, and it perhaps explains why manual entry was always so prevalent. Even today, it's not always possible to find good order management software, perhaps due to software companies sticking to traditional methods.

In reality, many B2B companies are hankering for software that makes order entry easier. Your own company may still have a procedure where orders get entered manually, either in QuickBooks, or even by hand. It might sound impossible that a company would register orders on paper, though it's not entirely archaic.

March 31, 2016

Is Your Order Management Software Meeting Customers' Expectations?

Small and medium-sized businesses, especially, are asking this question for good reason. Trying to keep up with the rapidly advancing technology fueling modern business isn't easy. Most businesses simply don't have the resources to do it (or so they think), because their resources are mostly used in the production and distribution of the products they offer. The good news is: integrating simple add-on order management software to your QuickBooks Desktop will vastly improve your business and exceed your customers' expectations.

March 29, 2016

4 Beneficial Aspects of Sales Order Management Software

Manufacturers, wholesalers, and distributors face a unique set of obstacles when it comes to sales. There are various integral processes that are imperative to sustain such as access to real-time inventory, management of customer-specific order forms, upkeep of custom pricing, and record keeping of business and customer history.

In order to successfully manage the entirety of these processes, in an efficient manner with minimal time waste, many companies turn to sales order management software. This type of software not only offers companionship in multi-process maintenance, but can be utilized as a tool for growth, expansion, and diversifying clientele.

March 24, 2016

Take Advantage of Growing Wholesale E-commerce Trends in 2016

With the advent of cloud-based technology, wholesale e-commerce is a growing trend for B2B direct purchasing. Overall e-commerce sales in the U.S. alone have been steadily increasing yearly by an average of 15%. According to an InternetRetailer.com article on April 2, 2015:

In a report released today, Forrester Research Inc. forecasts that business-to-business e-commerce sales in the United States will reach $780 billion this year—more than twice the most recent figure of $304.91 billion in U.S. retail e-commerce sales released by the U.S. Department of Commerce, for 2014—and is on course to grow at a compound annual growth rate of 7.7% until it reaches $1.13 trillion in 2020.

March 23, 2016

Ready for a change? Upgrade with a B2B Online Order Management System

For many wholesalers, the process of managing orders is still handled entirely offline. This is, in part, due to a misconception that online order handling is only for B2C companies. In reality, there are now online order management systems made especially for wholesalers and other B2B distributors. These take care of all of the issues that are unique to the B2B industry and make it easy to modernize operations.

Here are some of the things this sort of order management software can handle that aren't usually covered by standard online shopping carts:

March 23, 2016

Modernizing the Wholesale Sales Process: Evolving to Order Management Software

Modernizing the wholesale sales process by moving to order management software should be one of your strategic goals for the year.  For years, you've likely used Excel spreadsheets, faxes, and emails to keep orders straight.

In your B2B wholesale business, this worked fine for the times, but you are getting busier and competition has stepped up in recent years. It's possible you're seeing more B2B businesses doing the same thing you are and attempting to take your loyal buyers away.

March 23, 2016

3 Reasons Why You Should Choose Cloud-Based Order Management Software

The rise of cloud-based software, which is run on remote servers and typically entails a recurring subscription, has gotten many people to wonder about its potential benefits. What could be better about this system than one in which software is bought once, or at most once every few years? It turns out that there are many differences that can be found between turnkey software in the cloud and on-premise software.

Here are some of the ones that are bringing more and more people to the cloud:

March 10, 2016

How Todays Effective Wholesalers Make the Most of Order Entry Software

Having order entry software is the first step to improving efficiency and reducing errors, but it's only the start. In order to get the maximum benefit, you need to institute the right processes within your company. This will ensure that the software’s power isn't squandered by incorrect or unnecessary practices.

Here are some ways that successful wholesalers make the most of order entry software, broken down by department or group:

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