B2B Info Center

As your business evolves beyond the confines of manual data entry, embracing an order management system becomes essential. This innovative software streamlines order entry and processing, automating much of the manual workload. Many systems offer dedicated portals or online interfaces specifically for the sales department. Through a sales rep portal, sales representatives can effortlessly access customer accounts and inventory and place orders without the need to contact the office, enhancing their efficiency and productivity.

Navigating a complex order process is likely a familiar challenge for a manufacturer, wholesaler, or distributor. Each step can be riddled with potential obstacles, from receiving customer orders—ideally error-free—to entering them into your accounting system, dispatching them to the warehouse, and ensuring timely shipping. You can streamline these processes by leveraging order entry software, enhancing your business efficiency and growth.

Outside sales reps play a pivotal role in your B2B operations as a manufacturer, wholesaler, or distributor. Leveraging independent sales reps can significantly enhance customer relationships and drive business growth. However, managing them efficiently can be challenging. By equipping your sales reps with advanced sales rep software, you empower them to better serve your customers and optimize the order management process.

One of the most important factors in the success of a wholesale business is the efficiency of the order fulfillment process. Order management software that integrates with QuickBooks can prevent mistakes and delays in your fulfillment process. Your sales reps and office team will be more productive, and your B2B customers will enjoy 24/7 online convenience that will make you their preferred supplier. 

Independent sales reps offer manufacturers and distributors an innovative pathway to boost sales, explore new markets, and swiftly connect with new customers. For small businesses, hiring full-time sales employees might be challenging, but independent reps and rep groups operate on a commission basis, making them a cost-effective solution. To empower these reps, equipping them with online rep software that seamlessly integrates with QuickBooks is essential. This software provides them with up-to-date information on products, pricing, and inventory. While sales reps can sometimes overwhelm your office staff with data entry and inquiries about order status and tracking, implementing sales rep software is a strategic way to maximize their potential and ensure smooth office operations.

Companies constantly seek innovative ways to reduce expenses and boost revenue in the ever-evolving business landscape. Enhancing employee productivity through creative solutions, rather than expanding your workforce, is a time-tested approach. To elevate the efficiency of your outside sales team, consider equipping them with advanced tools like a sales rep portal. By leveraging sales rep software, you can significantly enhance your reps' performance while elevating customer satisfaction. Explore the transformative potential a sales portal holds for your sales representatives.

Customer service is just as important for manufacturers and wholesalers as it is for any other type of business. It is important to consider your company’s interactions with customers to ensure their experience is positive from beginning to end. A poor experience with your company could lead to a dissatisfied customer, and possibly a bad online review, and one bad review can have a bigger impact than 100 positive ones. Create a positive customer experience with these suggestions.

In the past, buyers often found themselves at their desks, sifting through piles of paper catalogs to locate a specific product. They would painstakingly fill out order forms by hand, hoping they had noted the product number correctly, or endure long waits on the phone, accompanied by elevator music, as they held for a sales representative. Fortunately, those days are behind us. The internet has revolutionized the way we find products, allowing us to not only locate them with ease but also evaluate, check availability, and place orders with just a few clicks. If your B2B business hasn't yet provided your reps and dealers with an online sales portal, here are compelling reasons to consider doing so:

Sales and customer service are important aspects of running a wholesale company. Wholesalers have customers who are other businesses, but people make the buying decisions. Here are some sales and customer service ideas that wholesalers and all (B2B) companies can implement today to improve their sales and customer satisfaction.

Your sales team needs a sales portal for a very simple reason: Your inside and outside people are a team. Even in a small wholesale business, sales are rarely made by a single individual. A sales portal keeps your inside and outside people on the same page. Just as a sports team cannot function without a common playbook, your sales team will only reach their full potential when there is a common portal for them to use. Here is a breakdown of exactly how sales portals benefit sales teams.