Running a wholesale business with minimal staff is particularly challenging when things get really busy. Identifying pieces of your process that can be automated will save time and help you get through those peak times. Your staff doesn’t want to skip lunch or stay late, and you don’t want to miss deadlines. Order entry software in the form of sales rep and B2B customer portals can be a huge help.
Order processing is one of the most important functions of any business, and good order entry, processing, and fulfillment software can save you time and eliminate errors. If you give your customers and reps convenient 24/7 access to the information they need, they will feel confident that their orders are being processed, delivered, and invoiced quickly and accurately. Sales Rep Portals and B2B Customer Portals that integrate with your back-room accounting software are an easy and affordable way to free up your inside and outside staff’s time and win customer loyalty.
Smaller manufacturing or wholesale businesses face the daily challenge of trying to streamline processes across all their departments. Helping your devoted and diligent sales reps provide great service to their accounts can be difficult.
The more time you spend answering routine customer service questions and doing data entry, the less time you have to devote to the activities that generate revenue for your wholesale business. Since today’s business environment is more competitive than ever, streamlining business functions has become a top priority for companies that want to grow. An automated order management system can be the key to a smoother, more efficient process.
Independent sales reps can significantly enhance the growth of SMBs in the manufacturing, importing, and wholesale sectors. They extend your market reach and effectively communicate your offerings to new customers. As your strategic partners in the field, these reps provide valuable insights into customer feedback and competitor activities. They drive sales and serve as the frontline for addressing customer service concerns. Additionally, new reps can swiftly introduce a ready-made customer base.
