B2B Info Center

Benefits of Order Management Software

Order management software is just one of many tools that can help your wholesale business run more smoothly.  By enhancing efficiency and freeing your time to build your business, order management has many benefits.  The following examples are just a few of the reasons it makes sense to invest in order management software for your customers and sales reps.   

Order Management Software for Wholesale Growth

If your staff is spending more than an hour or two a day entering orders or answering routine questions from reps and customers, then you should consider order management software with online sales rep and wholesale customer portals. The more time your employees spend on mundane tasks the less time they have to spend on activities that will really help the business thrive.

Build Customer Loyalty with Order Management Software

Order management software is a must for keeping customer accounts organized and relationships with customers running smooth.  Inaccurate or late orders, can lead to dissatisfaction among your customers and possibly lost business.  To avoid these pitfalls, an order management system allows you to integrate order entry and processing and lets the customer reap the many benefits of a coordinated system.  Here are just a few of those perks.

Transforming Your Wholesale Online Order Management

Shifting to self-service customer support and service through customer portals has a number of benefits to you. However, you aren’t the only one that will benefit from transforming your customer order management to a cloud-based self-service model. You will find that your customers will much prefer it as well, once the benefits are demonstrated. It’s a win-win situation for both you and your customers.

The Anatomy of a Great Order Management System

A good order system will automate some data entry, manage inventory, and stay up-to-date with real-time statistics on customer orders, products, and sales reports. A great order management system goes further.

The Ultimate Case for QuickBooks Order Management

For many small and mid-size businesses, the QuickBooks order management tools can handle the job. It’s when your business starts to grow and you get more customers that you may begin to see some problems. Increased business leads to more record keeping and manual data entry. This leads to possible mistakes from entering and re-entering orders and other data. There may be duplication and confusion between the front office and back office. To handle the increased manual workload, there may be the need for payroll expansion. If you don’t stay on top of things, it could also lead to customer service issues, which could stop your business growth in a hurry.

Organize Your Wholesale Business with an Order Management System

shutterstock_199262222More business means more orders. More orders means more invoices. That means more forms, more data entry, and more transferring of information between different departments. It's easy for a form or piece of information to get lost in the shuffle.

5 Signs You Should Invest in an Order Management System

If you are a small or medium sized business owner, the growth of your company is somewhat of a catch-22. Growth increases productivity and potential profit, but if you aren’t equipped to handle the growth, it could have the exact opposite effect on your business.  An order management system is software that automates order entry and processing, and could be the solution to handling your increased workload.

Customer Order Management Essentials

One of the most important factors in the success of a wholesale business is the efficiency of the order fulfillment process.  Order management software that integrates with QuickBooks can prevent mistakes and delays in your fulfilment process.  Your sales reps and office team will be more productive, and your B2B customers will enjoy 24/7 online convenience that will make you their preferred supplier. 

Tips for Rolling Out Your Order Management System

An online order management system that is specifically designed for your sales reps and B2B customers will bring you many benefits. Letting them enter orders and answer their own questions 24/7 frees up your inside staff to focus their time on problem solving and growing your business rather than order entry and customer service. An online portal also improves customer service by eliminating the wait for answers to the most common customer and rep questions, such as inventory, pricing, and tracking numbers. Most B2B customers and reps will begin using your new online portal immediately.

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