B2B Info Center

Sales Rep Software: The Key to Increased Productivity

Companies constantly seek innovative ways to reduce expenses and boost revenue in the ever-evolving business landscape. Enhancing employee productivity through creative solutions, rather than expanding your workforce, is a time-tested approach. To elevate the efficiency of your outside sales team, consider equipping them with advanced tools like a sales rep portal. By leveraging sales rep software, you can significantly enhance your reps' performance while elevating customer satisfaction. Explore the transformative potential a sales portal holds for your sales representatives.

Growing sales

Five Ways B2B Customers Will Benefit From an Order Management System

An order management system that syncs with QuickBooks has many benefits for a smaller wholesale business. It allows B2B customers and outside reps to efficiently place orders and answer customer service questions so your inside staff can use their talents to grow the business instead of spending their days in QuickBooks. Your customers will benefit, too. Here are five reasons they will love an online ordering system.

Benefits of order management

Taking Customer Service to the Next Level for Your Wholesale Business

Customer service is just as important for manufacturers and wholesalers as it is for any other type of business. It is important to consider your company’s interactions with customers to ensure their experience is positive from beginning to end. A poor experience with your company could lead to a dissatisfied customer, and possibly a bad online review, and one bad review can have a bigger impact than 100 positive ones. Create a positive customer experience with these suggestions.

Taking customer service to the next level

Five Ways Your Wholesale Customers Will Benefit From Online Ordering

An online ordering system has many benefits for a business. It frees up sales reps, streamlines accounting, improves order accuracy, and increases efficiency. They also have several advantages for your wholesale customers. Here are five ways your customers will benefit from an online ordering system.

Wholesale customers benefit from online ordering

The Paper Catalog is Dead: Why You Should Be Using a B2B Sales Portal

 

In the past, buyers often found themselves at their desks, sifting through piles of paper catalogs to locate a specific product. They would painstakingly fill out order forms by hand, hoping they had noted the product number correctly, or endure long waits on the phone, accompanied by elevator music, as they held for a sales representative. Fortunately, those days are behind us. The internet has revolutionized the way we find products, allowing us to not only locate them with ease but also evaluate, check availability, and place orders with just a few clicks. If your B2B business hasn't yet provided your reps and dealers with an online sales portal, here are compelling reasons to consider doing so:

Paper catalogs

Easy-to-Implement Customer Service Ideas for Wholesale Brands

Sales and customer service are important aspects of running a wholesale company. Wholesalers have customers who are other businesses, but people make the buying decisions. Here are some sales and customer service ideas that wholesalers and all (B2B) companies can implement today to improve their sales and customer satisfaction.

Customer service ideas

Why Your Sales Team Needs a Sales Portal

Your sales team needs a sales portal for a very simple reason: Your inside and outside people are a team. Even in a small wholesale business, sales are rarely made by a single individual. A sales portal keeps your inside and outside people on the same page. Just as a sports team cannot function without a common playbook, your sales team will only reach their full potential when there is a common portal for them to use. Here is a breakdown of exactly how sales portals benefit sales teams.

Sales Portal

6 Reasons to Move from Manual Order Fulfillment to an Automated System

Your order fulfillment system can be one of the most important aspects of your business, and when it is not up to date, your business suffers. If you continue using a manual order fulfillment system, it is time to reevaluate your decision. There are many reasons why a more automated order fulfillment system can be more effective for your business.

Move from Manual Order Fulfillment

What to Look for When Choosing Inventory Management Software

Choosing the right inventory management system for your company is a pivotal decision. It's a substantial investment that your business will rely on for the long haul. Therefore, selecting a system that aligns with your company’s evolving needs is crucial. While you may not have the budget for a feature-rich program now, focus on inventory management software that covers all the essentials. Here are six fundamental aspects to consider for your next inventory management solution.

Choosing inventory management software

Order Entry Software: 3 Ways to Free up Valuable Time in your Business

Running a wholesale business with minimal staff is particularly challenging when things get really busy. Identifying pieces of your process that can be automated will save time and help you get through those peak times. Your staff doesn’t want to skip lunch or stay late, and you don’t want to miss deadlines. Order entry software in the form of sales rep and B2B customer portals can be a huge help.

Free up valuable time