B2B Info Center

Wholesalers have a number of challenges to overcome to grow successfully in today’s market. The multiple channels of order and delivery, the global nature of the supply chain, and the increased demand of B2B customers for a better customer experience are just a few of the issues. You need a cost-effective way to meet those challenges. The solution is web-based order management software that integrates with QuickBooks. Let’s look at just a few things an order management system can do to help you succeed.

Today, there are many similarities between B2C and B2B customers. Both expect a good customer experience from the business, and your success will depend on how well you meet those expectations with what you offer. The B2C experience has improved with web, social, and mobile solutions. B2B customers are looking for more, too.

B2B sales can be difficult without the proper tools. As a business owner, you need to give your sales reps tools to help them succeed. Sales rep software is one of these tools that gives your salesforce a competitive edge. With a web-based sales rep portal, your sales reps can be more productive and better able to tailor sales presentations to meet customer needs. Let’s take a look at what sales rep software is and what it can do to help your business grow.

For your wholesale business to thrive and succeed, you must stay ahead of your competition. As your business grows, the demand for your record-keeping, inventory, and employee workloads also increases. You need a way to grow that provides cost savings, flexibility, and scalability features. You need an efficient way to enter orders and process them. You need an order management system (OMS).

Order entry software is designed to give you a centralized set of tools to manage your business from inventory to delivery. A web-based order entry platform offers you flexibility and convenience. Let’s take a look at five of the reasons you will love having a web-based system for your business:

Business owners do not want to think about returns and refunds, and for good reason. Not only can processing high numbers of product returns and refunds become extremely time-consuming, but it can also be very costly. In order to effectively reduce the number of returns and refunds your business experiences, efficient order management software is essential.

Order management software is just one of many tools that can help your wholesale business run more smoothly. By enhancing efficiency and freeing your time to build your business, order management has many benefits. The following examples are just a few of the reasons it makes sense to invest in order management software for your wholesale customers and sales reps.  

If your staff spends more than an hour or two a day entering orders or answering routine questions from sales reps and wholesale customers, you should consider order management software with an online sales rep portal and a B2B customer portal. The more time your employees spend on mundane tasks, the less time they have to spend on activities that will really help the business thrive.

With its innovative remote access features, sales rep software offers invaluable on-the-go benefits for traveling sales professionals. This online portal, seamlessly integrated with your accounting system, empowers your reps with vital customer and product insights. It provides a secure platform to ensure precise orders, expedite processing, and enhance product knowledge, ultimately increasing customer satisfaction.

Order management software is a must for keeping wholesale customer accounts organized and relationships with customers running smoothly. Inaccurate or late orders can lead to dissatisfaction among your customers and possibly lost business. To avoid these pitfalls, an online order management system allows you to integrate order entry and order processing and lets the customer reap the many benefits of a coordinated system.  Here are just a few of those perks.